Module 01 · Loyalty
Gamified loyalty program
Not a stamp card: a game. Levels, challenges and prizes that reward concrete behavior — a weekday afternoon visit, a new product, bringing a friend along.
- App · Challenges and levels
- Backoffice · Reward editor
What the module does
Tier system
A multi-level loyalty ladder, with its own discounts and perks on every tier.
Challenges
Private or public multi-step task sets, with completion tracked automatically.
Prize games
Spin the wheel, scratch cards and raffles — with single and multiple prizes.
Points & cashback
Cashback after spending, paid in credit that can only be spent at your place.
Referral system
Referral codes: both the inviter and the invited get a reward, and the whole chain stays traceable.
Automatic personalized offers
The system generates offers tailored to a guest or a group, based on their purchase history.
Features in detail
Feature
Tiers your regulars actually want to climb
The tier system is a multi-level loyalty ladder: the more a guest spends with you, the higher they climb, and the better the discounts and event entries they get. You are not handing out a plastic card, you are giving them a reason to come back. A tier is not a badge: it comes with a specific discount and a specific entry, and you define both.
Feature
Challenges that fill your quiet weekday afternoons
A challenge isn't point collecting, it's a task series: several steps the guest follows in the app, tracked by the system on its own. You decide which behaviour you want to see more often — and the reward only lands once it has actually happened. What counts isn't what the guest promised, but whether the step closed.
Feature
A prize wheel that brings guests back for another round
Prize wheel, scratch card and raffle: the reward isn't predictable, which is exactly why it has stakes. You can set both single and multiple prizes, and once a prize is converted into credit it stays with you. The game isn't a separate app: it runs in the same one as ordering, balance and tiers.
Feature
Cashback that stays with you: the refund is credit
Cashback doesn't hand out points, it gives credit back after spend — a balance the guest can only use at your place. The reward isn't lost margin, it's a next order booked in advance. There's nothing for the guest to convert: the balance is the same credit they pay with.
Feature
Your guests bring the new ones — in a traceable chain
In the referral system every guest has a referral code: the one who invites and the one who is invited both get a reward, and the chain stays traceable end to end. You know who brings new people in — you don't have to guess.
More features
- Regulars management
- Loyalty avatar
- Automatic promo codes
- Multi-use codes
- Rewards for completing a profile
- Happy hour & general discounts
- Top-up benefits
- Convert rewards into credit
Let's look at how this would work at your place
Book a demo: we walk through the module on your own traffic and your own offering.