When do I pay a MAU fee?
Only in Loyalty+, and even there only from month seven. Core has no MAU fee at all: if what you need is QR ordering, a digital menu and an order monitor, the fee stays 4,990 HUF + VAT a month however many guests order.
What does MAU mean?
MAU is monthly active user. If the same guest orders ten times in one month, that is still one MAU — the fee is not charged per order. The MAU fee is tiered: 200 HUF/MAU up to 500 MAU, and lower above that.
What happens above 500 MAU?
Above 500 monthly active users the per-MAU rate drops through bands, and we quote those bands individually. If you need a predictable monthly fee, an Enterprise arrangement can be a fixed or banded fee, with a monthly cap (CAP) if that is what works.
We have several thousand users — what works out best?
At that size, talk to us before working from the tiered list price. With several thousand monthly active users an Enterprise arrangement gets you a materially better offer: a fixed or banded monthly fee, with a monthly cap (CAP) if that suits you.
How much is the transaction fee?
1.35% + 50 HUF per order, plus IC++: card-scheme and interchange costs are passed through at cost rather than blended into the percentage. It applies to every package, and it is charged on payment volume, not on the subscription.
Does scanning at the till need hardware?
A QR reader on the integrated till, and nothing else. Scanning is in every package, Core included: the guest collects at the counter too, not only when ordering in the app. Setting it up is part of the rollout.
Can I move from Core to Loyalty+ later?
Yes, at any time. The account and the data stay the same, and nothing has to be rolled out again. The MAU fee starts after the first six months of Loyalty+.
How does the price work with several venues?
Any number of venues can run under one account, but the monthly fee applies per venue: two locations are 2 × 4,990 HUF/month + VAT. Each venue can have its own feed in the app, with a default language set per location.
What does onboarding cost?
The introductory consultation and the staff training are part of both packages, and there is no setup fee. The assessment is free and commits you to nothing; the rollout itself takes three weeks, with a joint review at the end.
Do I need a Számlázz.hu or Billingo account?
Yes — the system needs a Számlázz.hu or Billingo account with an API connection. The integration issues an invoice automatically for every ticket sale, so the paperwork meets Hungarian tax rules.
Which payment methods can I accept?
For credit top-ups: bank cards, Apple Pay and Google Pay. For ticket sales: bank cards via Barion, Apple Pay, Google Pay and bank transfer. Payment-gateway fees apply on top of the package price.
Do I need a subscription for RevoToken?
No. RevoUnion's digital token cup system is free of charge in every package, and you can use it even with no Cheers subscription at all — no monthly fee and no setup fee. The cup can be returned at any RevoUnion × Cheers venue.